Refund & Cancellation Policy

This policy applies to every service bought on remotejobsbynitin.com from Nitin Muchhadiya, trading as Remote Jobs by Nitin. Please read it before you pay. It forms part of the Terms of Use.

How services are delivered

• All services are delivered online. Nothing is shipped physically.
• After payment you're taken to my calendar to book a 1-hour session on Google Meet. Each service you buy gets its own session.
• Written work (resume, cover letter, LinkedIn copy) is shared as editable documents by email.
• If you don't reach the calendar after paying, email me with your payment reference and I'll send you a booking link within one working day.

Refunds

Once paid, a service is non-refundable and can't be transferred to another person. The time for your session is reserved for you as soon as you pay, so instead of a refund you can reschedule as described below.

The only exceptions are:

• Duplicate payments. If you were charged more than once for the same order, the extra payment is refunded in full.
• Failed payments. If money left your account but the payment failed, it is normally reversed automatically by your bank or by Razorpay. If it isn't, contact me and I'll help resolve it.
• If I can't deliver. If I cancel a session and we can't agree on a new time, you get a full refund for that service.

Approved refunds go back to the original payment method through Razorpay. Banks usually take 5 to 7 working days to show the amount in your account.

Rescheduling

• You can reschedule a session once, free of charge, with at least 24 hours' notice.
• Use the reschedule link in your calendar invite, or email me.
• If you miss a session without notice, it counts as delivered. Get in touch and I'll try to help, but a new session isn't guaranteed.

Cancellations

You can cancel a booked session at any time, but cancelling doesn't make it refundable. You can keep the service and book a new time instead, as long as you do so within 90 days of payment.

How to request help

Email nitin.madelyn@gmail.com with your name, the email you used to pay and your Razorpay payment reference (it starts with "pay_"). I reply within one working day. See the Contact page for other ways to reach me.